Information

What are deltas?

Deltas are the basic currency for all of Chatlands, they can be used to purchase subscription perks and are comparable to tokens or tickets at a video-game arcade. You can view your entire delta transaction history by selecting "My Account" -> "My Deltas" from the dropdown menu on the map.

Why do some things cost deltas?

Chatlands is not owned by a company, the server is handled by one person who does not earn an hourly wage for his work on the sites. It costs quite a bit of time and money to keep a server like Chatlands running smoothly, and by implementing a currency like deltas we can reward users who help contribute to the maintenence of the site.

How do I get deltas?

All transactions are made through Paypal, however you do not need to make a Paypal account to make the purchase, most major credit and debit cards are accepted without one. To purchase deltas, simply access the map and select "My Account" -> "Buy Deltas" from the dropdown menu.

What can I spend deltas on?

Deltas, first and foresmost, are used for purchasing subscriptions for your account. This allows you to upload your own custom poses, rooms, and gives you perks like access to the friend list. However, our forums have an entire market dedicated to selling goods and services, such as art, in exchange for deltas as well. You may trade deltas for virtually anything as long as you follow laws of the US (country in which Chatlands is based) and the countries of both the seller and the customer are based.

How can I transfer deltas to someone else?

Simply access the map within the chat, and select "My Account" -> "Transfer Deltas" from the dropdown menu and you will be taken to the delta transfer page. Remember, you cannot cancel the transaction once you have approved it, so be sure to check over all your information carefully!

Can I sell my deltas?

There is no system in place for reselling deltas back to the site. However, we allow users to sell deltas between each other and have a marketplace designated for this on our forums. Remember to be careful about who you're working with, because Chatlands has no control over what happens outside of it and may not be able to assist you if you fall victim to a scam. Try to look for users with some sort of reputation or background as they are less likely to be scammers.

What happens to my account if I run out of deltas?

If you run out of deltas while you have custom poses, rooms, or objects in your account, they will still be there waiting for you when you return with a subscription. When you log into an account that has custom art on it but not a high enough subscription, you will be prompted to either upgrade your subscription, transfer those assets to another user, or delete it. Be aware that if you leave your account inactive for over 30 days without logging in with insufficient funds in deltas, the account will be automatically deleted by the server, removing all of its assets along with it.

Can deltas be refunded?

Deltas are purchased on an as is basis and Chatlands/Wunderwood LLC does not offer refunds under any circumstances, this includes any bans placed on your account. However if you believe you have had your deltas stolen (through fraud, theft, etc.), please send us a Problem Ticket and we will do our best to assist in these situations to prevent loss where we are able. If you have done business throught Paypal and have a dispute, you will need to resolve it through their help center, not Velkacis.

How soon after buying my deltas will they arrive?

Deltas purchased directly through Chatlands should arrive on your account as soon as the transaction is verified through Paypal. If they do not show up right away, check your Paypal or card statement to see the status of the transaction and make sure it went through. If the payment is not processing, please check with Paypals help center to settle your dispute.

If you are having any other billing issue with Chatlands/Wunderwood LLC, you may email our webhost at underdog-billing@fantasy3d.com.